Delivery & Returns
Products are shipped directly from Germany and will be sent by DHL, delivered to your requested delivery address.
All DHL packages are insured but if any package itself looks damaged, please make sure that you open it up while the deliverer is present. Smaller packages might be sent as an oversized letter through the regular mail service. Orders will be shipped on the next working day after receipt of the order.
HOW DO I TRACK MY ORDER?
Orders sent by us via DHL will include a tracking number that you will receive once the order is dispatched by us. You can use this tracking number to track your package on www.dhl.com.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
5 - 7 days
HOW MUCH SHIPPING COSTS WILL I PAY?
Each order incurs a delivery charge of £4.50.
If you are in any way unsatisfied with any Megalith Games products you have ordered and received from us within the last 14 days, we will be happy to refund or exchange the items once you have returned the product to us.
Before you return a product, please contact our customer services team and let them know of your return, including your customer and order numbers.
Please inform us either by your email to the customer services team or by a short note included with the return package, whether you want a refund or exchange of the product!
Returns should be sent to our German Distributor:
Megalith Games Ltd. - Returns
The products should be posted back within 14 working days of your receipt of them in the same condition you received them. You will be sending them at your own cost and risk, so we recommend you use a registered delivery service to reduce the risk of the Products failing to arrive.